Returns and Refunds

Order Changes & Exchanges

Please review your order details carefully, including size, design, and quantity, before confirming. Once an order is placed, we cannot accept returns or exchanges for reasons such as incorrect size, design, or address.

However, you have 6 hours from the time you place your order to cancel and reorder if needed. If you have questions before ordering, feel free to contact us. Your satisfaction is our top priority.

Canceling Orders

You have a 6-hour window to cancel your order. If the request comes after this, the order may already be processed or shipped.

A 10% cancellation fee will apply to any canceled order. To cancel, email us at [email protected].

Return Window

You have 30 days from the delivery date to return an item. After this period, returns or refunds will no longer be possible.

Eligible Reasons for Returns

  • Item arrived damaged
  • Wrong design, size, or material
  • Incorrect product received
  • Item doesn’t match the product description

Condition of Returned Items

  • Items must be in original condition and packaging.
  • Must not be worn, washed, or altered.
  • Tags should remain attached.
  • Only defects caused by us are eligible.

Required for Refunds

  • Shipping label/receipt
  • Proof of purchase
  • Evidence of defects (photos/screenshots)

Return and Refund Process

Please email [email protected] with your refund request and necessary documents. Our team will respond within 2-3 business days with instructions.

Return Shipping Costs

Customers are responsible for return shipping costs.

Refund Processing Time

Once we receive your returned item, it may take up to 2 business days to process your refund. You’ll be notified via email, and a full refund, including any original shipping fees, will be issued.

Awaiting Your Refund?

  • Check your bank details.
  • Contact your credit card company as refunds can take 10-15 days to process.

If you still haven’t received your refund, contact us at [email protected].

Important Notes

  • Our return policy is valid for 30 days after delivery.
  • Returns are free of additional fees except for return shipping costs, which are the customer’s responsibility.
  • We cannot be responsible for lost or damaged returns made without contacting us first.